Relationship Anchor℠
The “Relationship Anchor”℠ (RA) provides the backbone of your Heavy Buyer communication strategy.
- Successful brands provide unique content to Heavy Buyers, whose high purchase volume makes them a “breed apart” from the average brand buyer
- Any Heavy Buyer communication strategy needs
In providing a foundation or “touchstone” for all relationship communication, the RA answers the following questions:
- What is the look, feel, and content of my Heavy Buyer creative?
- How does the messaging build on my existing base creative so that I am not just “preaching to the converted?”
- Can I shift the promotional emphasis to non-monetary incentives?
- When and how often should Heavy Buyers hear from the brand in order to build relevance and connectedness?
- What is the correct balance between branded and editorial content?
- How can I turn Heavy Buyers into brand advocates?
The RA combines syndicated data, consumer and brand insights, qualitative research and best practices in order to create the right strategy.
